Reliable, intuitive software for libraries that serve everyone.
From busy service desks to self‑directed browsing, Surpass helps public libraries manage high‑volume circulation, diverse collections, and community programming with ease. Provide patrons with a clean, accessible catalog and give staff the tools they need to keep daily operations running smoothly.
Your public library just got easier to manage.
Support that Prioritizes the Needs of Your Community
Public libraries are community anchors. Surpass takes that seriously. Our support team is here to help you configure your system, streamline workflows, and make the most of your tools. Whether you’re managing holds, running reports, or training new staff, we’re committed to helping your library stay responsive, reliable, and welcoming to all.
Keep Your Patrons Informed
Public libraries thrive on strong communication. Surpass makes it easy to keep patrons updated. With optional text or email notices for holds, reminders, and overdue items, your community stays connected to their library account without extra staff effort. These automated tools help reduce missed pickups, improve return rates, and support a smoother patron experience. You can even send custom notices to keep your community informed about programming, events, and closures.
What Surpass Customers Are Saying
What do I like best about Surpass? In a nutshell, EVERYTHING! Surpass is such a great program. I cannot say enough good things about Surpass.
Training was wonderful! Kim, the instructor, was highly knowledgeable and extremely willing to work at our pace. I cannot believe how much I learned…I highly recommend Surpass training!
Whether you're just starting out or are already an expert, you'll love these features. Click each one to explore.
User Friendly
Beginners and experts alike can be productive in Surpass Cloud right away, and help is always at your fingertips.
Cataloging
Enter data quickly by locating MARC records and ISBNs, then allow Surpass to find matching records online and copy the information for you.
Labeling
Print barcodes and spine labels for organizing your collection and maintaining accurate circulation records.
Holds
Allow patrons to place holds on desired items. Run pick lists each day to gather requested resources and have them waiting for patrons when they arrive.
Multiple Catalog Configurations
Create multiple sites for your library to serve various purposes.
Patron Management
Everything you need to manage your relationship with your patrons is at your fingertips. You can even schedule automatic emails for reminders and overdue notices.
Self-Check
Set up Self-Check stations in your library where patrons can check out, check in, and renew on their own.
Pre-built Reports
Leverage pre-built report formats to manage your collection, analyze your most popular resources, and make decisions on how to best grow your library.
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