Introduction
When it comes to managing a modern library, choosing the right integrated library management software (ILMS) is crucial. With the right system in place, libraries can streamline operations, improve user experiences, and efficiently manage both physical and digital collections. However, with so many options on the market, it can be challenging to know which features and functions are most important. Whether you’re upgrading an outdated system or implementing one for the first time, here are five key things to look for when purchasing integrated library management software to ensure it meets your library’s needs today and into the future.
Efficient catalog management
Catalog management is a core feature in an ILMS because it ensures the efficient organization, retrieval, and maintenance of a library’s collection. With cloud-based catalog management, you can locate information about your library’s resources anytime, anywhere. Catalog management consolidates information about all library materials (books, journals, multimedia, etc.) in a single database, making it easier for both librarians and users to search for and access resources. By maintaining structured metadata for each item (such as title, author, subject, and keywords), catalog management enables users to perform quick and effective searches, enhancing the overall user experience.
An automated notice system
An automated notice system is essential for an ILMS because it streamlines communication, improves efficiency, and enhances the user experience. By automatically sending timely reminders about due dates, overdue items, reservation pickups, and renewals, the system keeps patrons informed and helps reduce late returns. This improves resource circulation, ensures materials are available for other users, and minimizes the accumulation of late fees.
Additionally, automating notices saves library staff time by eliminating the need for manual notifications, allowing them to focus on other tasks. With customizable and consistent communication through preferred channels like email or SMS, patrons stay engaged and connected to library services, fostering user satisfaction and improving overall library efficiency.
Some ILMS, like Surpass, even offer the ability to send customizable notices, which means that you can send your patrons announcements and other information about your library.
Easy-to-design OPAC
An integrated library management software should include an easy-to-design Online Public Access Catalog (OPAC) to provide a user-friendly interface that enhances the patron’s experience. A well-designed OPAC allows users to easily search and browse library materials, making the library’s collection more accessible to a wider audience. Features such as intuitive navigation, customizable search filters, and clear item availability status improve resource discovery, increasing user satisfaction and engagement with the library.
Moreover, an easy-to-design OPAC empowers libraries to tailor the system to their specific needs, ensuring that it aligns with the library’s branding, user preferences, and unique collection. This flexibility also allows for seamless updates and the integration of new features, ensuring that the catalog evolves alongside changing technology and user expectations without requiring extensive technical expertise.
Digital Resource Integration
An ILMS should offer digital resource integration to provide access to a library’s digital content, such as e-books, journals, databases, and other multimedia. As more users turn to online resources for research and leisure, integrating digital collections within the same system as physical materials ensures that users can discover and access all resources through a single, unified platform. This enhances the user experience by making the process of finding and borrowing digital resources convenient and efficient.
Additionally, digital resource integration enables libraries to expand their collections without the physical constraints of shelving and storage, offering broader access to information. It also supports remote access, allowing users to check out and use digital materials from anywhere, which is increasingly important in today’s increasingly digital environment. This integration modernizes library services and helps meet the evolving needs of patrons.
Excellent support
Excellent support should be a priority when purchasing integrated library management software because it ensures smooth implementation, ongoing maintenance, and timely resolution of issues. Library staff may need assistance with setup, customization, or troubleshooting, and having access to reliable technical support minimizes downtime and disruptions to library operations. Quality support helps the library make full use of the software’s features, ensuring a better user experience for both staff and patrons.
Additionally, strong vendor support is crucial as the library’s needs evolve over time. Regular updates, access to training materials, and responsive customer service ensure that the system stays up-to-date and efficient. With excellent support, libraries can focus on serving their patrons rather than dealing with technical challenges, making it a critical factor for long-term success.
About Surpass Software
Surpass is the easy-to-use, cloud-based library management system for libraries of all types and sizes. Whether you’re a school, church, museum, business, or any other organization with resources to lend, Surpass is likely a good fit for you. We pride ourselves on being affordable and flexible, with an expert support team ready to help you at a moment’s notice.
Schedule a free demo to see Surpass in action.
