Last modified September 2020
We provide technologies, websites, applications, products and/or services (individually and collectively referred to as our, “Services”) to organizations (our “Customer(s)”). Our Services are offered to and designed primarily for use by organizations such as schools and libraries. How we collect information and use information may differ based on our relationship with you as an individual. We are not responsible for privacy practices of our Customers which may differ from those set forth in this privacy statement.
It does not apply to information collected by:
We may collect several types of information from and about users of our Services, including information:
We may collect your Personal Information:
Personal Information You Provide to Us
The information we may collect on or through our Services may include:
Personal Information We Collect Through Automatic Data Collection Technologies
As you navigate through and interact with our Services, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:
If you choose to register and sign in by using a third-party account (such as your Facebook or Google account), the authentication of your login is handled by the third party, and any personal information collected during that third-party login is not covered by this policy. Surpass Software will collect your name, email address and any other information about your third-party account that you agree to share with us at the time you give permission for your Surpass Software account to be linked to your third-party account.
We also may use these technologies to collect information about your online activities over time and across third-party websites or other online services (behavioral tracking). The information we collect automatically may include Personal Information. It helps us to improve our Services and to deliver a better and more personalized service, including by enabling us to:
The technologies we use for this automatic data collection may include:
We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly. For information about how you can opt out of receiving targeted advertising from many providers, see Choices About How We Use and Disclose Your Information.
We may use information that we collect about you or that you provide to us, including any Personal Information:
We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.
We may also disclose your Personal Information:
We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:
Depending on your location and where applicable law requires, you may have the following choices with respect to your Personal Information:
To learn more about the Personal Information that we have collected or to exercise your choices regarding your Personal Information, including updating or changing that information, please contact us by email, help@SurpassSupport.com or by mail at our business address.
Surpass Software is committed to The Children’s Online Privacy Protection Act of 1998 and its rules. Persons under the age of 13 may only access Services via our Customers as their parents/students, patrons, or affiliated person and are subject to the respective Customer’s privacy practices and policies. We do not knowingly collect, use or disclose any Personal Information from individuals under the age of 13 unless and until our Customer has provided authorization for such person to use our Services and for Personal Information to be collected.
You should contact us at help@SurpassSupport.com if you believe we have inadvertently collected Personal Information from a child under the age of 13 without proper consent. Upon notice we will delete such information as soon as possible.
Surpass Software LLC
200 E Lake Sue Avenue
Winter Park, FL 32789